Overview
My role
UI/UX Design, User Research, Usability Study, Wireframing, Prototyping
Tools
Figma, FigJam, Adobe Creative Suite
Timeline
July 2024 - Aug 2024
The app aims to help low-income people access affordable learning opportunities, allow people to study offline, and create a community where learners can support each other.
Provide free access to quality educational resources for users with limited or no income?
Enable users to learn anytime and anywhere without needing a constant internet connection?
Create a community among learners to increase motivation and engagement?
I conducted interviews with students and job seekers from different ages. The interviews showed that many users had very little knowledge about online free educational courses outside of the traditional education model, and those who did know were unsure of where to start, and even if they knew, they struggled to afford the costs.
Based on user feedback, I focused on adding important features to enhance the learning experience. Key features included:
Offline Access
Users can download courses to learn without needing a constant internet connection.
Discussion Forum
A space where students can engage, ask questions, and share insights, encouraging collaboration and support.
Achievement System
Users earn badges and certificates when they complete courses that provides motivation and a sense of accomplishment.
In-app Advertisements
This model aims to generate revenue, which will be shared with the creators who provide content for the platform.
After the ideation phase, I created low-fidelity mockups to visualize the essential user flows in the app. The designs focus on selecting a course, watching a lesson, and engaging in the discussion forum, along with the profile section that shows achievements users receive after completing courses.
Reactions
The feedback from users after testing the low-fidelity prototype provided crucial insights that guided the next steps in the design process. Here are some key reactions:
"It would be nice to see the name of the course instructor and to get information about them."
"When I read a lengthy text or watch a long video, I prefer to use dark mode. So I believe it would be a great addition to the app."
"I believe the tracking of course progress could be improved. I want to see my current position in the course at a glance, but the card at the top takes up too much space."
"It would be nice to have the option to follow specific topics in the forum and receive notifications related to those topics. I would like to receive a notification when someone answers a question that I asked."
After the usability study of the low-fidelity prototypes, I created high-quality mockups based on feedback and ideas from participants. These designs show the critical user flows that improve the overall functionality of the app:
01. Finding a Course & Enrolling
In the Courses tab, users can search, filter by category, or choose from recommended courses to enroll in their preferred option.
02. Selecting a Course & Watching the Video
After a user picks a course, they can see their progress and continue by clicking on where they left off. This takes them to a video player where they can watch the video and also see a transcript of it.
03. Discussion Forum for Learners
Users can ask questions, share ideas, and talk about course content. This helps create a community where people can work together. Notifications for replies and new posts are also included, which encourages users to join in and participate more.
To reach a global audience, the app needs to provide multi-language support. Users can pick their preferred language from a variety of options, which makes it easier for people from all around the world to use the app. This creates an inclusive environment and makes sure that language barriers don't stop anyone from accessing quality educational resources.
Every learner may have different visual needs, so providing adjustable text size is important. This makes it easier to read, navigate, and engage with the content.
Lessonary is a tool that makes learning easier for everyone. By focusing on what users really need and listening to their feedback, I've created a platform that supports learning and builds a community.
This case study showed me how important it is to understand what learners want and need. I discovered that features like achievement systems, discussion forums, and offline access can really help students. Overall, Lessonary aims to be a solid option for anyone looking to improve their education, no matter their financial situation. In a world where everyone should have the chance to learn, Lessonary is here to help make that happen.